1. Delivery Areas
We currently deliver to all major cities and towns within South Africa. Delivery to rural areas may be subject to additional fees and extended delivery times.
2. Delivery Timeframes
- Standard Delivery: Typically 5-7 business days.
- Express Delivery: Typically 3 -5 business days.
Delivery times may vary based on location, product availability, and unforeseen circumstances.
3. Delivery Charges
- Standard Delivery: To be determined by order
- Express Delivery: To be determined by order
4. Order Tracking
Once your order has been dispatched, you will receive a tracking number via email. You can use this number to track your order’s progress.
5. Delivery Confirmation
A delivery confirmation email will be sent once your order has been successfully delivered.
6. Missed Deliveries
If you are not available to receive your order, our courier will attempt to contact you. A re-delivery fee may apply if a second delivery attempt is necessary.
7. International Deliveries
Currently, we only deliver within South Africa. International delivery options are not available at this time.
8. Changes to Delivery Address
If you need to change your delivery address, please contact us within 24 hours of placing your order. Changes made after this period may not be possible.
9. Damaged or Missing Items
Please inspect your order upon delivery. If any items are damaged or missing, contact us within 48 hours so we can resolve the issue promptly.
10. Customer Support
For any questions or concerns regarding delivery, please contact our customer support team at support@techthirstyhub.online or +27 78 441 5936.